Privacy Policy

Introduction

Breathline, hereinafter referred to as “Breathline,” “we,” “our,” or “us,” values the privacy and security of personal data entrusted to us by our stakeholders for legitimate purposes and is committed to protecting this information with the highest standards of confidentiality. This policy outlines how we collect, use, disclose, and protect your personal and sensitive information.

Legal Basis

We adhere to the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act (DPDP Act), 2023. These regulations require us to be transparent, limit data collection, maintain data security, and ensure patient consent and rights.

Types of Data We Collect

  • Personal Information: Name, contact details (email, phone number), address, appointment history.
  • Sensitive Personal Data: Health and medical information, including sleep disorder diagnoses, treatment plans, CBCT scanning data, and other clinical details relevant to your care.

Purpose of Collection

  • Provide tailored dental sleep medicine services, including diagnosis, treatment planning, and follow-up.
  • Communicate appointment reminders, treatment instructions, and other clinic-related updates.
  • Improve clinic operations and patient care by understanding outcomes and trends.

Consent & Transparency

Your explicit consent will be obtained before collecting any sensitive personal data. We'll clearly explain the purpose of data collection and how the information will be used.

Use and Disclosure of Data

  • Your data will not be shared with third parties without your prior consent, except where legally required.
  • In some cases, information may be shared with trusted partners such as laboratories or specialists, strictly for treatment purposes, and only with your consent.

Data Security Measures

We implement reasonable security practices, such as encryption, access control, and secure data storage, to protect your sensitive information.

Your Rights

  • Access your data
  • Correct inaccuracies
  • Withdraw consent at any time
  • Lodge complaints or requests for grievance resolution

Retention of Data

We retain information only for as long as necessary to fulfill treatment purposes or comply with legal and regulatory requirements.

Updates to This Policy

We may update this policy periodically. Any changes will be posted on our website with a revised effective date.